VMware vSphere: Troubleshooting Workshop [V6.7]
Schedules

This five-day, hands-on training workshop provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Web Client, VMware vRealize® Log lnsight™, and other tools to analyze and solve problems.

 

Course Objectives

By the end of the course, you should be able to meet the following objectives:

  • Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment
  • Introduce troubleshooting principles and procedures
  • Troubleshoot networking problems and recover from these problems
  • Analyze storage failure scenarios and resolve the problems
  • Troubleshoot vSphere cluster failure scenarios and analyze possible causes
  • Diagnose common VMware vSphere® High Availability problems and provide solutions
  • Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™)
  • Troubleshoot VMware vCenter Server® problems
  • Identify VMware ESXi™ host problems, analyze failure scenarios, and correct them
  • Troubleshoot faulty virtual machines, including installation problems, snapshot problems, connection problems, and more
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    Target Audience:

    • System administrators
    • System integrators
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      Prerequisites:

      This course requires completion of one of the following prerequisites:

      • VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)
      • VMware vSphere: Fast Track [V6.5]
      • VMware vSphere: Install, Configure, Manage [V6.7]
      • Equivalent knowledge and administration experience with ESXi and vCenter Server

        • Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.7].

         

        Course Outline[Modules]:

        Module 1: Course Introduction

        • Introductions and course logistics
        • Course objectives
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          Module 2: Introduction to Troubleshooting

          • Identify the effects of a system problem
          • Define the scope of troubleshooting
          • Use a structured approach
          • Discuss the principles of troubleshooting
          • Follow a logical troubleshooting procedure
          • Examine examples of troubleshooting
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            Module 3: Troubleshooting Tools

          • Use command-line tools to identify and troubleshoot problems
          • Use vSphere CLI
          • Find and interpret important log files
          • Use vRealize Log Insight for log aggregation, efficient log search, and problem analysis
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            Module 4: Networking

          • Identify the symptoms of network-related problems
          • Analyze and resolve standard switch and distributed switch problems
          • Analyze virtual machine connectivity problems and fix them
          • Examine common management network connectivity problems and restore configurations
          • Identify and prevent potential problems
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            Module 5: Storage

          • Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, VMware vSAN™, and VMware vSphere® Virtual Volumes™) connectivity problems
          • Analyze storage-related logs
          • Analyze hardware malfunction and software misconfiguration scenarios
          • Identify multipathing-related problems, including permanent device loss (PDL) and all paths down (APD)
          • Analyze possible causes, recover from the faulty conditions, and restore storage visibility
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            Module 6: vSphere Clusters

          • Identify and recover from problems related to vSphere HA
          • Analyze and troubleshoot various types of vSphere vMotion problems related to virtual machine migrations
          • Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
          • Examine vSphere cluster failure scenarios and possible solutions
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            Module 7: Virtual Machines

          • Analyze and resolve common virtual machine snapshot problems
          • Identify possible causes and resolve virtual machine power-on problems
          • Troubleshoot virtual machine connection state problems
          • Resolve problems seen during VMware Tools™ installations
          • Examine failure scenarios and provide solutions
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            Module 8: vCenter Server and ESXi

          • Describe the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6.x
          • Identify and resolve authentication problems
          • Troubleshoot VMware Certificate Authority and certificate problems
          • Analyze and fix problems with vCenter Server services
          • Analyze and fix vCenter Server database problems
          • Identify VMware vCenter Server® High Availability problems
          • Examine ESXi host and vCenter Server failure scenarios and resolve the problems
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