- IBM Sterling Selling and Fulfillment Foundation Part. Modeling and User Security (6T801G)
- IBM Sterling Selling and Fulfillment Foundation - Process Modeling (6T806G)
- IBM Sterling Selling and Fulfillment Suite Item and Pricing Configuration (6T811G)
- IBM Sterling Selling and Fulfillment Foundation Extending the Application (6T827G)
- IBM Sterling Selling and Fulfillment Suite Administer Sterling Call Center (6T836G)
- IBM Sterling Selling and Fulfillment Suite Administer Sterling Field Sales (6T841G)
- IBM Sterling Selling Suite Visual Modeler Fundamentals (6T853G)
- IBM Sterling Selling Suite Advanced Visual Modeler Concepts (6T857G)
Overview
This 1-day instructor-led course provides you with an understanding of the configurations that need to be performed for IBM® Sterling Call Center and IBM® Sterling Store application. This course is primarily designed for administrators who need to configure the Sterling Call Center and Sterling Store application.
This course introduces you to the different order capture applications offered by IBM® Sterling Selling and Fulfillment Suite and then proceeds to focus on the back end configurations required to customize the Sterling Call Center and Sterling Store application. The course also focuses on the tasks that can be performed in the graphical user interface for Sterling Call Center and Sterling Store applications. Through a combination of procedural information and exercises, you learn about topics such as how to customize the order entry screens seen by the end users of these applications.
Audience
This basic course is designed for administrator users who need to configure Sterling Call Center and Sterling Store applications.
Prerequisites
You should have completed:
Supply Chain Concepts (Online Tutorial)
Participant Modeling and User Security (Instructor-Led Training)
Process Modeling (Instructor-Led Training)
Item and Pricing Configuration (Instructor-Led Training)
Objective
Describe different order capture channels.
Describe Channel Applications Manager.
Configure Sterling Call Center rules and manage customer orders in Sterling Call Center user interface.
Configure Sterling Store Rules and Manage Customer Orders in Sterling Store user interface.
Learn about the special tasks that can be performed in the graphical user interface in Sterling Call Center and Sterling Store.
For Registration click here
Overview
This 1-day instructor-led course provides you with an understanding of the configurations that need to be performed in IBM® Sterling Channel Applications Manager, IBM® Sterling Business Center and the IBM® Sterling Applications Manager for the IBM® Sterling Field Sales application. This course is primarily designed for administrators who need to administer the Sterling Field Sales application to meet their business requirements.
This course introduces you to the different Order Capture applications offered by IBM and then proceeds to focus on the backend configurations required to customize the Sterling Field Sales application. Through a combination of procedural information and exercises, you learn about topics such as how to configure the basic and advanced options in Sterling Channel Applications Manager.
Audience
This basic course is designed for administrator users who need to administer the Sterling Field Sales application.
Prerequisites
You should have completed:
IBM Sterling Selling and Fulfillment Foundation Part. Modeling and User Security (6T801)
IBM Sterling Selling and Fulfillment Foundation - Process Modeling (6T806)
IBM Sterling Selling and Fulfillment Foundation Item and Pricing Configuration (6T811)
Objective
Describe different Order Capture Channels
Describe Sterling Channel Applications Manager
Configure Sterling Field Sales Basic and Advanced Rules using Sterling Channel Applications Manager
Explain the business processes in Sterling Field Sales
For Registration click here
Overview
This 2-day instructor-led course provides you with an overview on Sterling Configurator Visual Modeler. It enables you (item and pricing administrators) to configure and maintain Models that are used by customers to configure items of their choice.
This course teaches you the techniques, tools, and recommended practices that can be used to create Model Groups, Models, Option Classes, Option Items, and Option Class Groups. It also helps you create properties and rules that are associated with the Models to enable customers pick the correct items when building items of their choice.
In addition to the basic concepts, this course provides hands-on and demonstration exercises along with the informational content. The hands-on exercises enable you to practice certain tasks on the system while the demo exercises help to reinforce the concepts you learned.
Audience
This basic course is designed for the Item and Pricing Administrators to create various Models.
Prerequisites
You should have completed:
Supply Chain Concepts (Online Tutorial)
Item and Pricing Configurations Instructor-Led course.
Objective
Demonstrate high-level understanding of Sterling Configurator Visual Modeler concepts.
Configure Models and Model Groups.
Configure Option Classes and Option Groups.
Define Properties and Lists to work along with the Model.
Configure Rules and Option Constraints.
Explain miscellaneous functionalities integral to Sterling Configurator Visual Modeler.
For Registration click here
Overview
This 3-day instructor-led course provides you with an in-depth knowledge of Sterling Configurator Visual Modeler and advanced usage of Properties and Rules. It enables you (item and pricing administrators) to configure and maintain Models, which are used by the end users (customers) to configure items of their choice.
This course teaches you the techniques, tools, and recommended practices that can be used to create Model Groups, Models, Option Classes, Option Items, and Option Class Groups. It also helps you create Properties and Rules that are associated with the Models to enable the customers to pick the correct items when building items of their choice.
In addition to the advanced concepts, this course provides hands-on and demonstration exercises along with the informational content. The hands-on exercises enable you to practice certain tasks on the system while the demo exercises help to reinforce the concepts you learned.
Audience
This intermediate course is designed for the Item and Pricing Administrators to plan and create various Models in the most efficient manner.
Prerequisites
You must have completed:
Item and Pricing Configurations Instructor-Led course
Sterling Configurator Visual Modeler Basics Instructor-Led Course
Objective
Review the Sterling Configurator Visual Modeler Basics.
Discuss various planning considerations for Sterling Configurator Visual Modeler.
Explain the advanced concepts of Properties and Rules.
Describe the User Interface Extensions.
Discuss some of the troubleshooting techniques.
For Registration click here
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